Medical Devices

Similar to Pharma, manufacturers of many medical devices can realize significant benefits by providing patient support and education services to help patients use devices properly. Aprexis services provide an important market differentiator to facilitate patient acceptance and use of the device. Adherence services also support physicians, who want an effective vehicle to support patient care through treatment or therapy with additional counseling to assist in recovery or wellness. For example, physical therapy can be very important in the success or failure of a hip replacement. Helping patients adhere to physical therapy regimens is a priority for device manufacturers and the doctors who deploy those devices. Services can include call-center contacts, automated reminders, and access to web-based medication information and patient education.